10,000+
Lives Impacted
50+
Organizations Supported
78%
Avg Faster Processing
30+
Direct Clients
How I Work
Think
I figure out why your AI investment isn't landing — and it's almost never the technology.
Build
Production systems your team can actually run — command centers, agent workflows, the organizational infrastructure around them.
Teach
I embed with your team during the build so when I leave, they don't need me.
Write
What I'm learning across 30+ companies about AI, people, and the gap between them.
What Clients Say
Most consultants hand you a deck and leave. Ben built the system, trained the team, and was still answering questions three months later.
Every other firm talked about models and platforms. Ben talked about our people. That's why it actually worked this time.
He told us to stop our biggest AI initiative and focus on the one team that was already succeeding. We thought he was wrong. He wasn't.
A Bit About Me
I once taught a woman named Donna how to video-call her grandkids. Now I help mid-market companies figure out AI. The thread is the same: technology that actually serves people.
Learn more about me →
The Questions Nobody's Asking
Contrarian data, practitioner perspective, no vendor spin. Occasional emails when I have something worth saying.